Tony Hsieh quotes: wise famous quotes, sayings and quotations by Tony Hsieh

Tony Hsieh Famous Quotes & Sayings

Discover top inspirational quotes from Tony Hsieh on Wise Famous Quotes.

Things are never as bad or as good as they seem.

The best businesses are really ones that can combine passion, profits, and purpose.

You've gotta love the game. To become really good, you need to live it and sleep it.

SEO expertise is a core need for today's online businesses.

A great brand is a story that never stops unfolding.

If there are too many competitors, even if you're the best it's a lot harder to win.

Help inspire people to realize they are capable of changing the world.

There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.

It doesn't cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.

Someone broke into my car last night. Nothing worth taking, car is actually less of a mess now. I should schedule this monthly.

Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

Inspire other communities and cities to reinvent themselves.

I think the most important thing is just if you hire people whose personal values match the corporate core values - and not just the stated ones.

Get the culture right, and everything else just falls into place.

Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.

Most innovation comes from outside your industry applied to your own

To never forget that the most important thing in life is the quality of life we lead.

Zappos is a customer service company that just happens to sell shoes.

Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.

Money alone isn't enough to bring happiness ... happiness [is] when you're actually truly ok with losing everything you have.

Customer service shouldn't just be A department, it should be the entire company.

Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.

Learn by doing. Theory is nice, but nothing replaces actual experience.

Envision, create, and believe in your own universe, and the universe will form around you.

Don't play games that you don't understand, even if you see lots of other people making money from them.

The best leaders are servant leaders - they serve those they lead.

I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.

Just figure out what your personal values are then just make those the corporate values.

Never outsource your core competency.

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

The biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within.

Success is getting to a point where you'd be truly OK with losing everything you have and starting over.

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.

Without conscious and deliberate effort, inertia always wins

Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.

First, they ignore you, then they laugh at you, then they fight you, then you win. - GANDHI

Help shape the stories that people are telling about you.

Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.

I had decided to stop chasing the money, and start chasing the passion.

Whatever you're thinking, think bigger.

The brand is just a lagging indicator of a company's culture.

Don't be cocky. Don't be flashy. There's always someone better than you.

Your brand is your culture.

Most companies are very quick to hire and slow to fire, when really it should be the other way around.

Whatever you are thinking, think bigger.

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.

Problems are just mile markers. Each one we pass means we've gotten better.

Chase the vision, not the money, the money will end up following you.

Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.

What's the best way to build a brand for the long term? In a word: culture.

Your culture is your brand.

Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing "Worcestershire sauce."

I'd rather spend money on things that improve the customer experience than on marketing.

Usually my 'a-ha' moments are when I'm not trying to think of how to solve a particular problem.

It's more fun to talk with someone who doesn't use long difficult words but rather short easy words like What about lunch?" - Winnie-the-Pooh