You know what ends up on the markdown racks? All the weird colors. Guys don't wear orange or citron.
Steve Jobs, if he had lived, was gonna design an iCar. I think cars have an extraordinary opportunity for cool design. 
If you think you know the consumer better than anyone, then you're in real trouble. So we take a close watch. You spend time in stores. 
My management style is there is no such thing as non-important people in the company. 
I look at companies as price-players or quality-players. The only way to go with J.Crew was quality. 
I hire a lot of waiters, waitresses. Someone who's successful has a background that's not predictable. 
I always wanted to have my own company. It was a psychological issue. 
You can't separate the clothes from the stores, from the environment. 
Every single day, I'm curious about everything. Curiosity is finding answers to things. 
Don't be buying out of emotion. Buy less if you love something but feel it's a risky item. We don't want overstock. And remember: No profit, no fun! 
Growing up, I always wanted a bedroom of my own. 
The No. 1 thing is the product. The goods have to be good, but I care about how you feel about it. 
I didn't like the name 'personal shopper.' That makes it sound like too much of a commodity and not personal enough. 
My personal opinion about the world is that it's homogenized. 
I couldn't stand not controlling my own product from how it's manufactured to how it's sold. 
I never wanted to compete on price in my history because on price, you don't always win. 
I would like Madewell jeans to be the Levi's of its generation. 
I loved the fact that if you put goods on the floor, you could watch them sell. 
Christopher Columbus discovered America in a blue-and-white sailor shirt, and since then, men have been wearing blue and white shirts. 
I think I was the youngest, fastest-promoted buyer in the history of Bloomingdale's. 
Customers don't just want to shop: they want to feel that the brand understands them. 
I call them associates; I don't like the word 'employee.' 
My office has no walls. You can't be removed from your team to be successful. You have to be respectful of others. 