Jan Carlzon Quotes
Collection of top 19 famous quotes about Jan Carlzon
Jan Carlzon Quotes & Sayings
Happy to read and share the best inspirational Jan Carlzon quotes, sayings and quotations on Wise Famous Quotes.
Whatever the drama of the story is, you have to be true to it.
— Clint Eastwood
A true leader is one who designs the cathedral and then shares the vision that inspires others to build it.
— Jan Carlzon
An individual without information can't take responsibility. An individual with information can't help but take responsibility.
— Jan Carlzon
The only thing that counts is a satisfied customer.
— Jan Carlzon
Any time a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression.
— Jan Carlzon
Once human beings realize something can be done, they're not satisfied until they've done it.
— Frank Herbert
Problems should be solved on the spot, as soon as they arise. No front-line employee should have to wait for a supervisor's permission
— Jan Carlzon
Those who are heavy-laden with despair should come unto the Lord.
— Ezra Taft Benson
Quality doesn't mean we have to be 100 percent better in any one thing; it means we strive to be 1 percent better in 100 things.
— Jan Carlzon
If anything goes wrong, the customer doesn't care whose fault it is. He's the one who's going to suffer anyway.
— Jan Carlzon
I loved the myths of ancient Greece and Egypt.
— Michelle Paver
The only thing worse than dating a single mom is dating a single mom that won't put out.
— Chelsea Handler
The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.
— Jan Carlzon
We have 50,000 moments of truth every day.
— Jan Carlzon
Giving someone the freedom to take responsibility releases resources that would otherwise remain concealed.
— Jan Carlzon