Marilyn Suttle quotes: wise famous quotes, sayings and quotations by Marilyn Suttle

Marilyn Suttle Famous Quotes & Sayings

Discover top inspirational quotes from Marilyn Suttle on Wise Famous Quotes.

Marilyn Suttle quotes: Truth builds trust.

Truth builds trust.

Marilyn Suttle quotes: Look for the positive qualities in your client's negative behavior.

Look for the positive qualities in your client's negative behavior.

Marilyn Suttle quotes: After each customer interaction, notice if you gave them a "happy to see you" kind of experience.

After each customer interaction, notice if you gave them a "happy to see you" kind of experience.

Marilyn Suttle quotes: Customers are human and humans can view situations in unexpected ways.

Customers are human and humans can view situations in unexpected ways.

Marilyn Suttle quotes: Service heroes strive to exceed the customer's expectations.

Service heroes strive to exceed the customer's expectations.

Marilyn Suttle quotes: Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.

Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.

Marilyn Suttle quotes: Cater to your customers' lifestyles. It will create instant rapport and a lasting sense of I belong here.

Cater to your customers' lifestyles. It will create instant rapport and a lasting sense of I belong here.

Marilyn Suttle quotes: If you take the approach of "earning" your customers' business every day and treating them well, they're less likely to try someone else.

If you take the approach of "earning" your customers' business every day and treating them well, they're less likely to try someone else.

Marilyn Suttle quotes: When you're busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.

When you're busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.

Marilyn Suttle quotes: Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.

Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.

Marilyn Suttle quotes: How you think about your customers influences how you respond to them.

How you think about your customers influences how you respond to them.

Marilyn Suttle quotes: Feelings have more to do with the story you tell yourself than the facts.

Feelings have more to do with the story you tell yourself than the facts.

Marilyn Suttle quotes: People who work in an environment where doing their best is recognized have a better chance of feeling good about their work.

People who work in an environment where doing their best is recognized have a better chance of feeling good about their work.

Marilyn Suttle quotes: Moods can be contagious. Don't catch or spread a bad mood.

Moods can be contagious. Don't catch or spread a bad mood.

Marilyn Suttle quotes: When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.

Marilyn Suttle quotes: Your customers are responsible for your company's reason for existing.

Your customers are responsible for your company's reason for existing.

Marilyn Suttle quotes: Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.

Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.

Marilyn Suttle quotes: For every dilemma, find at least three or four possible solutions. The creative process leads to better results.

For every dilemma, find at least three or four possible solutions. The creative process leads to better results.

Marilyn Suttle quotes: Every interaction is a chance to strengthen the customer relationship.

Every interaction is a chance to strengthen the customer relationship.

Marilyn Suttle quotes: Compassion is the shortcut to connection.

Compassion is the shortcut to connection.

Marilyn Suttle quotes: Choose actions that show the customer that they matter.

Choose actions that show the customer that they matter.

Marilyn Suttle quotes: Get in touch with your passion and put it to work at work.

Get in touch with your passion and put it to work at work.

Marilyn Suttle quotes: Notice the difference between being in control and needing control.

Notice the difference between being in control and needing control.

Marilyn Suttle quotes: Even your most loyal customers always have a choice about where to take their business.

Even your most loyal customers always have a choice about where to take their business.

Marilyn Suttle quotes: When a customer is upset, remember that you're dealing with a person, not a problem.

When a customer is upset, remember that you're dealing with a person, not a problem.