Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are ...

The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization. (Jan Carlzon)

Jan Carlzon Quotes Pictures

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.

Jan Carlzon Quotes: The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization.