Herb Kelleher quotes: wise famous quotes, sayings and quotations by Herb Kelleher

Herb Kelleher Famous Quotes & Sayings

Discover top inspirational quotes from Herb Kelleher on Wise Famous Quotes.

Herb Kelleher quotes: You [the employees] are involved in a crusade.

You [the employees] are involved in a crusade.

Herb Kelleher quotes: If you don't treat your own people well, they won't treat other people well.

If you don't treat your own people well, they won't treat other people well.

Herb Kelleher quotes: The more time I spend with our people, the more I find out about our business.

The more time I spend with our people, the more I find out about our business.

Herb Kelleher quotes: Treat your employees like customers.

Treat your employees like customers.

Herb Kelleher quotes: You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.

You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.

Herb Kelleher quotes: To be an excellent leader, you have to be a superb follower,

To be an excellent leader, you have to be a superb follower,

Herb Kelleher quotes: Hire for attitude, train for skill.

Hire for attitude, train for skill.

Herb Kelleher quotes: The tragedy of our time is that we've got it backwards, we've learned to love techniques and use people.

The tragedy of our time is that we've got it backwards, we've learned to love techniques and use people.

Herb Kelleher quotes: The Wright Amendment is a pain in the ass, but not every pain in the ass is a constitutional infringement.

The Wright Amendment is a pain in the ass, but not every pain in the ass is a constitutional infringement.

Herb Kelleher quotes: I forgive all personal weaknesses except egomania and pretension.

I forgive all personal weaknesses except egomania and pretension.

Herb Kelleher quotes: Leading an organization is as much about soul as it is about systems. Effective leadership finds its source in understanding

Leading an organization is as much about soul as it is about systems. Effective leadership finds its source in understanding

Herb Kelleher quotes: It takes nerves of steel to stay neurotic.

It takes nerves of steel to stay neurotic.

Herb Kelleher quotes: If employees aren't satisfied, they won't promote the product we need.

If employees aren't satisfied, they won't promote the product we need.

Herb Kelleher quotes: I've always been able to make erroneous decisions very quickly.

I've always been able to make erroneous decisions very quickly.

Herb Kelleher quotes: Just because you don't announce your plan doesn't mean you don't have one.

Just because you don't announce your plan doesn't mean you don't have one.

Herb Kelleher quotes: Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.

Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.

Herb Kelleher quotes: The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.

The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.

Herb Kelleher quotes: If the Wright brother were alive today Wilbur would have to fire Orville to reduce costs.

If the Wright brother were alive today Wilbur would have to fire Orville to reduce costs.

Herb Kelleher quotes: The important thing is to take the bricklayer and make him understand that he's building a home, not just laying bricks.

The important thing is to take the bricklayer and make him understand that he's building a home, not just laying bricks.

Herb Kelleher quotes: Power should be reserved for weightlifting and boats, and leadership really involves responsibility.

Power should be reserved for weightlifting and boats, and leadership really involves responsibility.

Herb Kelleher quotes: One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.

One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.

Herb Kelleher quotes: Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!

Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!

Herb Kelleher quotes: The business of business is people.

The business of business is people.

Herb Kelleher quotes: I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

Herb Kelleher quotes: I guess the worst moment I ever had in business was the fear that Southwest Airlines wouldn't get off the ground.

I guess the worst moment I ever had in business was the fear that Southwest Airlines wouldn't get off the ground.

Herb Kelleher quotes: Your people come first, and if you treat them right, they'll treat the customers right.

Your people come first, and if you treat them right, they'll treat the customers right.

Herb Kelleher quotes: If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

Herb Kelleher quotes: The spirit of Southwest Airlines is exuberant, it's caring, it's dedicated, it's diligent, it's fun, it's rewarding, it's a joy.

The spirit of Southwest Airlines is exuberant, it's caring, it's dedicated, it's diligent, it's fun, it's rewarding, it's a joy.

Herb Kelleher quotes: When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.

When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.

Herb Kelleher quotes: You can't have a mid-life crisis in the airline industry because every day is a crisis.

You can't have a mid-life crisis in the airline industry because every day is a crisis.

Herb Kelleher quotes: It is my practice to try to understand how valuable something is by trying to imagine myself without it.

It is my practice to try to understand how valuable something is by trying to imagine myself without it.

Herb Kelleher quotes: The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.

The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.

Herb Kelleher quotes: You don't hire for skills, you hire for attitude. You can always teach skills.

You don't hire for skills, you hire for attitude. You can always teach skills.

Herb Kelleher quotes: Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.

Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.

Herb Kelleher quotes: We have a strategic plan. It's called 'doing things'.

We have a strategic plan. It's called 'doing things'.

Herb Kelleher quotes: I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.

I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.

Herb Kelleher quotes: A company is stronger if it is bound by love rather than by fear.

A company is stronger if it is bound by love rather than by fear.